Useful information for your stay at any time of year
On arrival day rooms are ready by 2.00 pm. Please vacate your room by 10.00 am on day of departure.
According to availability check out at a later time is possible against a supplement:
- Late check out until 2.00 pm: € 29,00/room
- Late check out until 4.00 pm: € 49,00/room
- Late check out until 6.00 pm: € 69,00/room
Wi-Fi internet access is available throughout the whole hotel. Yor can also use computer for guests in reception free of charge.
- Panorama indoor swimming pool and outdoor pool
- 2 finnish saunas, herbal sauna, steam room, warmth cabin, relaxation room, sunbathing lawn
- Sun terrace
- Lockable ski room with ski boot dryer
- Bike storage room
- Luggage and changing room
- Children’s playroom
- Playground with trampoline, slide, table tennis table, swing
We provide highchairs, cots and baby monitors for our youngest guests.
You’ll find plenty of parking spaces in our hotel car park. Parking is also available in our underground garage at an extra charge of € 16,00/day – bookable in advance or in resort.
Children’s reductions are only valid when sharing parents’ room with two full-paying adults.
- 0 – 1 year: € 30,00/night
- 2 – 4 years: € 40,00 to € 50,00/night
- 5 – 7 years: – 50 %
- 8 – 9 years: – 30 %
- 10 – 12 years: – 20 %
- 13 – 14 years: – 10 %
- 15 years and over: no price reduction
Spring, summer, autumn
- 6 years and under free of charge
- 7 – 9 years: – 50 %
- 10 – 11 years: – 30 %
- 12 – 13 years: – 20 %
- 14 years: – 10 %
On arrival you receive the Flachau guest card, which offers a variety of advatages on your holiday. Amongst other things In winter you can enjoy discounts at the Therme Amadé and on tobogganing. In summer 1 return journey on the Flachau lift, guided walks daily plus a sport and animation programme are free of charge. Further discounts on the Sportwelt bus, at the Therme Amadé, on the Lucky Flitzer…
To ensure a care-free holiday for allergy-sufferers our rooms are equipped with anti allergy bedding.
Each hotel room is equipped with its own safe.
Our hotel is non-smoking. Smoking is only permitted outdoors. Thank you for your understanding.
Pets are not allowed in our hotel.
Room prices are including local taxes.
For a stay up to 4 nights , we reserve the right to charge a short stay surcharge of max. € 20,00 per day and person.
Our single room supplement in winter is € 45,00 per night (according to availability) and in summer € 20,00 per night.
The nearest cash machine is right opposite our hotel at the Achterjet valley station.
To confirm your booking we require a deposti of € 300,00 to be transferred to our bank account. The remainder can be paid on the evening prior to departure in cash, with EC card or credit card.
Bank: Volksbank Radstadt
IBAN: AT14 4501 0000 3310 2864
Acc. No.: 033102864
A booking is a purchase agreement. In the event of cancellation, late arrival and early departure cancellation fees will be charges. Anything can happen (illness, accident etc.). Therefore, we recommend you take out travel insurance.
Rooms may differ from photos, floor plans and size speciifications mentioned. All prices are in EURO. Subject to change. Errors and omissions excepted.